Omni-source insights, better results

Solutions that won’t put you on hold. Transform how you listen to customer
feedback with BirdEye and understand your customers better than ever before.

Marketing
For Marketing

Convert your customers into your
marketing engine

Accelerate your digital strategy with customer feedback for every location to become an industry leader.

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Customer Experience
For Customer Experience

Turn customer feedback into
actionable insights

Make better business decisions with feedback from every touchpoint of the customer journey.

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Bring It All Together

Bring it all together for 10 to 10,000 locations

Manage reviews, social and surveys for your entire organization from one dashboard. Grow revenue and dominate competition at scale.

Omnichannel View

Omnichannel view

The BirdEye platform captures your star ratings, social engagement metrics, and survey responses so you have a complete picture of all the experiences customers are having with your brand.

Workflow

Streamlined workflows

Reduce issue resolution time and maximize customer happiness with streamlined ticketing and tracking. Improve productivity with custom user roles and permissions.

High Caliber Reporting

High-caliber reporting

BirdEye converts mountains of unstructured feedback into actionable insights. Spot overarching themes and drill down to uncover root cause of positive and negative sentiment.

Top Tier Support

Top-tier support

Get all the help you need with a dedicated support representative and a comprehensive online Knowledge Center.

Explore the other benefits BirdEye’s Enterprise suite has to offer

Setup

Setup &
implementation

Easily onboard multiple teams without any third-party assistance so you can get started immediately. A dedicated account manager will guide you through the platform and answer any questions you have before, during and after implementation.

Security

Data security &
Hosting

We are rated as Enterprise-Ready by the prestigious Skyhigh Networks CloudTrust™ program. Our infrastructure is handled by AWS, who are certified by ISO 27001, SSAE - 16, & HIPAA, and are SOC I, II and III.
Learn more about security

Access

Access
control

We offer enhanced features like role-based access, IP whitelisting or custom email servers to help you enforce data security policies in your organization.

1000+ integrations

BirdEye is integrated with 1000+ apps to automate Customer Experience at every touchpoint.

John
John Moffat
John M Moffat, DDS
BirdEye has been very helpful to us in getting reviews from patients out for potential patients to see. This was our fi ...
Google Logo
4.9
Read all reviews
Jessie Anne
Jessie Anne B.
Content Marketing Manager at Sona Medspa
BirdEye is a very effective tool. With this software, we have received 375+ 5-star Google reviews across all of our cent ...
G 2 Crowd
4.9
Read all reviews

Trusted by over 25,000 of the world’s leading companies

Start growing with
BirdEye today

You will see first-hand why BirdEye is the best platform to acquire new customers. Try it risk-free. No credit card required.

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