All your messages come into one inbox where you can respond directly. It’s quicker and easier than checking your email: messaging is consumer’s 1st choice.
Reviews requested via
text message vs review
requested via email.
Texts have a 99% open rate.
95% of those texts are read
within 5 minutes.
Text messaging is the new
standard for quick and easy
Give customers the information they need right when they need it. Provide outstanding customer service and attract more people to your business.
Text Messages for appointments are better than phone calls, email and snail mail. More customers come in, you attract new clients and grow your business.
Twilio Global Mobile Messaging Consumer Report, 2017
Quickly and easily send notifications for upcoming appointments. Decrease no-shows, optimize your staff's time, and keep everyone on the same page.
Drive repeat business with promotions: re-engage customers, show your appreciation, and bring more customers through the door.
Easily send a review request via text message to any customer, at any time from wherever you are.
You have a business to run and not always from your desk: don’t wait by the computer for customer messages. Get instant mobile alerts whether you’re at the office or at the beach.
You don’t need a designated employee monitoring your incoming messages. All relevant staff is notified of each new message so whoever’s available can step in.