Easily and effectively get more authentic customer reviews

When it comes to customer reviews, BirdEye works the way you do: get more reviews from your customers via email,
SMS, kiosks at your location, on your website, on your social channels, in your BirdEye
business profile or through the BirdEye mobile app.

Customize everything

Personalize requests with your branding and messaging. Choose from several formats to ensure you get the most actionable responses and increase customer reviews.

Get reviews on sites that matter to your business

Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web.

More reviews = more sales

Given two products with similar ratings, consumers
are more likely to buy the product with more reviews

Psychological Science, 2017

Get video reviews using the BirdEye mobile app

Your customers love video reviews. Drive more video reviews by using the BirdEye mobile app, shared on YouTube.

Create automated workflows

Easily build intelligent workflows to maximize conversions from your review request campaigns. Send requests instantly, or easily setup and launch drip or permanent campaigns.

Countless ways to customize

Choose from default templates, or create custom HTML templates to precisely match your branding and voice.

Business as usual

BirdEye works the way you do: easily integrate with over 1000+ apps, CRMs and PMSs to sync your customer database and send automated review requests to your existing contact list.

Set and track quantifiable goals

Create and track goals for review volume on specific sites or across all review sites.
Once you reach your goal, set a new one!

Intuitive reporting

Measure campaign success with a conversion funnel, and track your progress with detailed reports of review volume, ratings, and NPS over time, by source, and by location.

Watch a quick video on BirdEye’s reporting engine

Start growing with BirdEye today