Online review management has never been simpler

Business reputation management made easy. View all your reviews from 150+ sites in one interactive
dashboard. Filter your review feed by rating, time period or by source to identify which areas and sites to
focus on. BirdEye sends you new review alerts via email or SMS so you don’t miss a word.

Quickly address negative feedback

BirdEye alerts you of negative customer experiences so you can respond instantly. Easily convert reviews into support tickets and assign them to employees to ensure every customer issue is resolved quickly.

Watch a quick video on BirdEye’s ticketing

Respond directly to every review

Respond to reviews on third-party sites directly from one dashboard. Keep customers engaged and acknowledge issues right away.

Streamline review responses

Make it easy for your online review management team

Automate review responses

With automated responses based on custom rules, you can stay focused on your business and still promptly address every incoming review.

Role-based review management
boosts guest acquisition as business doubles

On track to almost double their locations in 2 years, Black Bear Diner needed to make sure
guests at every location, old and new, were happy with their visit and eager to return.

View case study

Automatic spam and slander detection

BirdEye identifies reviews with spam, slander, and other violations and alerts the business owner using instant, daily or weekly alerts.

Bulk review management

Organize mountains of feedback with one click. Tag and ticket multiple reviews to solve more problems in less time.

Keep employees motivated

Improve team productivity with an employee leaderboard. Drive healthy competition by tracking requests, reviews, and ratings for each employee.

Start growing with BirdEye today